RI Student Loan Authority
Coronavirus Relief Program

Effective March 19, 2020 until further notice

The RI Student Loan Authority will help its borrowers whose income has been negatively impacted by the coronavirus pandemic by suspending their monthly loan payments for up to 3 months. This means you will have no payments due for 3 months after your request has been verified. This only applies to RISLA’s non-federal education loans. Interest will continue to accrue during that time period. If you are on auto debit (ACH) RISLA will suspend your automatic payments during this time. Unfortunately, auto payments processed before your application has been verified cannot be refunded. RISLA may in its sole discretion, discontinue taking new applications under this program at any time without notice.

Please enter the information requested below to be considered. (* Required Fields)

Employment Information

*Employer Name  (if self-employed the name of your company )

*Immediate Supervisor

*Employer Phone


Enter your eleven digit Rhode Island Unemployment Insurance Claim Number:
(If you were employed in another State please send us a copy of your unemployment claim application or approval either through our secure upload page, fax at 401-468-2196 or mail to RISLA, PO Box 81071 Warwick, RI 02888-0089)

Borrower Information

*Name of Borrower

*Full Address

*Cell and/or Home Phone Numbers:


*RISLA non-federal loan number(s), seperated by commas, if you know them. Including loan numbers will help to speed up processing of your application.

RISLA customer service toll-free at 1-888-897-4752 or via email at customerservice@risla.com.

Given the situation please understand that you may experience long delays.